What We Collect and Why We Collect It
When you open an account, we collect the details you provide at registration: name, contact number, and the mobile wallet identifier you use — whether that is your bKash number, your Nagad-linked mobile, or your Rocket account. We collect this to verify your identity, process deposits
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and withdrawals, and keep your account secure. During normal use, our servers log your device type, IP address, browser version, and the pages you interact with. This technical data helps us fix errors and maintain a stable session. We do not sell your personal data to
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third parties. Payment data passed through bKash, Nagad or Rocket is handled according to each wallet provider's own security standards, and we only retain the transaction reference needed to reconcile your account balance. If you contact our support team by email or live chat, we keep
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a record of that exchange to resolve your query and prevent repeat issues. We hold data only as long as your account remains active or as required by applicable regulations. Eligibility and data obligations depend on your local law and the regions we are authorised to
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serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.